FAQ

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Pricing

Is ROI Hunter Easy free?

The Basic Plan is free. What does it mean? We create the product feed, campaigns and ads for both Google and Facebook and this is for free. You only need to pay the ad spend that is billed by Google and Facebook.

If you choose the Premium Plan with our beautiful Facebook Ad Overlays, we charge $19.99/month for their use after the free 14-day trial. You also pay for your ad spend.

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Do I pay to ROI Hunter directly?

No. If you are a Premium Plan user, you are billed by Shopify every 30 days for the use of Facebook Ad Overlays.

For both Basic and Premium Plans you are paying for your ad spend. The ad spend is invoiced by Google and Facebook so there are no hidden fees.

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Can I cancel my Premium Plan subscription anytime?

Yes, you can. Simply go to the Billing section of our app and choose FREE plan.
However, mind that the billing cycle is 30 days and this cannot be changed.
So for example, if you cancel the subscription on the first paying day, you will not be refunded for the rest of the month. Also, cancellation is effective immediately, as soon as you cancel you will lose access to the Premium Plan features.

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What's your refund policy?

If the premium features didn’t work for you because of an error on our side, don’t hesitate to contact us, we can offer you a refund or extend the trial for you.

If you uninstall our app before the first day of the independent app billing cycle, you’re not charged for the following month. If you uninstall it after the first day of the billing cycle, you are charged. There is no pro-rating. Unfortunately, we cannot offer a refund if you forgot to cancel the subscription on time. Read more.

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How much money should I invest in my ads to see a positive return on ad spend?

Important, yet very tricky question to answer. Surely everyone wants to know “if I put $XYZ into this marketing channel, what will I get back and when?”

The answer could be to start conservatively (say $10 - $20 / day) and see the effect of your budget on your revenues. If revenues are great, don’t be afraid to raise your budgets as well. If you are really unsure what can you expect, drop us a message. Our marketing experts will gladly answer all your questions.

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